Willowson Makes Some More Moves to Serve Its Customers Better


Posted January 17, 2014 by Amilea

A premier London-based hardwood flooring company, Willowson, is now trying every possible way to assure the best service to its clients. The different benefits that the company has recently declared to present its clients with.

 
London, 16 January, 2014

Since its inception, the ethos of Willowson, a premier company delivering wood flooring has been simple- to deliver quality products to suit all lifestyles in an affordable price. Adding hardwood to its floorings is an economical way to add style as well as value to home, and consequently, more people are seen to prefer hardwood to other types of floorings.

The USP of this company lies in the fact that the woods used by the company are carefully chosen and engineered to offer maximum durability , without sacrificing the aesthetics. Also the hardwood flooring offered by Willowson is easy to clean and naturally hypo-allergenic. Plus, the floorings are available in a stunningly wide range to choose from. The range
includes walnut wood flooring, oak wood flooring, oiled wood flooring, engineered wood flooring, and lacquered wood flooring.

As the company aims to make the purchase of wood flooring easier and even more pleasurable, right from the selection to delivery, it introduces a number of deals to facilitate its customers even more. As the spokesperson from the company puts it, “our name is built on excellence… And it will be our mission to strive every day to serve all our patrons better than the best”.

To live up to the expectations of thousands of customers swearing on them, the company is now introducing facilities like:

• Warranty which is valid for 30 years, effective from the date of purchase. The warranty will be applied to the wooden flooring, which is supplied in the original packing. This warranty is offered in addition to the rights that customers enjoy in accordance with existing national consumer legislation. It will cover the delaminating of the wear layer, which is the
surface treatment as well as the entire layer of hardwood of the engineered boards. However, the warranty will not be applied in the case of improper or insufficient maintenance, scratches, spot wear or any negligence in use.

• All orders above £500 will be provided with a free delivery in the next working day, provided the order is placed before noon. The company, in fact, arranges delivery within a very reasonable slot of 2 hours. Customers can also request the day of delivery, if needed.

However, the offer does not include orders accepted from Northern Ireland, Scottish Highlands, or offshore islands.

• The company also allows its customers order up to 3 wood samples for free. Ordering can be made online- by simply clicking the ‘Order Sample” button on the chosen flooring and it will be dispatched without much ado. Also, the samples offered by Willowson are standard in size. The samples that some of the companies offer are too small to be looked at and
make selection.

P.S: While processing the free samples, customers might need to undergo a ‘checkout’ procedure. However, they will not be asked to reveal the credit card details.

• Willowson also offers a free underlay with every order of flooring over £1000.

• The company also offers wood flooring accessories to help its clients maintain their wood floors for long.

• An efficient, helpful and caring customer support system adds up to the value added services of the company. The customer care department can be contacted for any enquiry or grievances.

• Honest return policies make shopping with Willowson even more pleasurable. Backed by positive testimonials from authentic buyers, the hardwood flooring company can be surely expected to see a steady
headway throughout the United Kingdom for long. It can be hoped that the company will live up to its name and reputation for many more decades to come.
-- END ---
Share Facebook Twitter
Print Friendly and PDF DisclaimerReport Abuse
Contact Email [email protected]
Issued By Willowson Flooring
Website Hardwood flooring
Phone +44 (0)20 8368 7111
Business Address 31 Southway
PO Box 66574, London
Country United Kingdom
Categories Home
Last Updated January 17, 2014