AVAD Virtual Call Center simplifies the set up and installation of your call center. The only hardware your need are computers, headsets and a high speed internet connection. We will do the rest of the set up. Installation of your call center can take less than 48 hours.

You have complete control through AVAD’s Call Center Web Interface, you can make all of the changes to your call center for small business including adding agents in any location including home based call center agents.

We monitor and trouble shoots your Call Center 24/7 to insure the highest level of service. With our system there are no upfront hardware or software costs, no additional infrastructure, and no leased phone lines. We provide a complete contact center solutions, it’s up to you to configure to suit your individual needs. Of course we are always there to assist should you run into any problems.

Because we are a Hosted service, we can respond to any changes in your agent staffing. Our web interface is intuitive and easy-to-use and will let you manage your agents and reconfigure your Hosted call center whenever you need to.

AVAD’s Hosted call center management software supports both individual as well as distributed multi-site call centers to act as single small business VoIP solutions, regardless of geographic location. AVAD’s Hosted VoIP Call Center supports both individual as well as distributed multi-site call centers to act as a single virtual call center, regardless of geographic location.

AVAD Technologies is a leading small business pbx phone service provider in USA. With its cutting edge line of integrated voice/data solutions, AVAD Technologies provides complete business VoIP services to cost-conscious, results-driven, value-oriented organizations. Avad Technologies offers business VoIP solutions, VoIP Services, ip office manager and VoIP business solutions for small business and large enterprise customers.

Visit here for more information: http://www.avadtechnologies.com/about/network-architecture/