ZervX, the leading white-labeled mobility platform, continues to innovate with new features and improvements designed to enhance the experience for drivers, passengers, and administrators. The latest updates empower users with more control, transparency, and efficiency in their ride-hailing operations.

New Features:

Driver Performance Screen: Drivers now have access to a dedicated performance screen within the app, displaying key metrics such as ratings, acceptance rates, and completed trips. This feature helps drivers track their progress and improve their service quality over time.

User Incentives: Passengers can now enjoy rewards, discounts, or cashback based on their ride activity. Admins have full control to customize and manage incentive programs directly from the admin panel, fostering greater customer engagement and loyalty.

Improvements:

Detailed View for Forced Ride Assignments: Drivers now receive additional details for trips that are force-assigned by admins. This update provides greater clarity, ensuring a smoother experience and improved efficiency in handling assigned rides.

Cancellation Penalty with Reason-Based Rules: Admins can now set cancellation penalties based on specific reasons and booking statuses. This enhancement supports dynamic language options, improving accessibility and ensuring fair enforcement of cancellation policies.

Updated Ride Detail Page in Admin Panel: The ride detail page has been redesigned with an improved UI, making navigation more intuitive for administrators. This enhancement streamlines workflow efficiency and simplifies ride management.

Comprehensive Ride Tracking: The system now captures full ride details from acceptance to completion, ensuring accurate tracking and better trip management. This provides administrators with deeper insights and enhances operational oversight.

Destination and Stop Modifications: Passengers and drivers can now modify destinations and add multiple stops during an ongoing ride. This added flexibility improves convenience and enhances the overall ride experience.

The latest updates are now live on the ZervX ride hailing software. For more details, visit https://www.zervx.com/industries/ride-hailing/