BlackBeltHelp proudly announces its strategic collaboration with Kean University, New Jersey’s first Urban Research University. This partnership aims to expand access and reduce costs by leveraging BlackBeltHelp’s multi-modal IT & LMS Helpdesk Support complemented by AI Chatbot.

Key highlights of the partnership include:

1. AI-Powered Solutions: BlackBeltHelp’s cutting-edge AI chat and voice bots will provide students with personalized support around the clock. These bots leverage advanced algorithms to deliver real-time answers and assistance, enhancing the student experience and promoting academic success.

2. Industry-Leading Service Level Agreements (SLAs): BlackBeltHelp’s commitment to excellence is reflected in its industry-leading SLAs, ensuring prompt and effective resolution to student inquiries. Kean University can rely on BlackBeltHelp to deliver high-quality support consistently.

3. Cost-Effective Solutions: By partnering with BlackBeltHelp, Salem State can provide superior service at a lower cost. BlackBeltHelp’s competitive pricing model enables institutions to optimize resource allocation and achieve significant cost savings.

“BlackBeltHelp is excited to announce its partnership with Kean University to expand their user support, both quickly and cost-effectively. This collaboration will significantly enhance support services for students, faculty, and staff, offering quick and efficient resolution for their technical issues.” said Anthony Humphreys, President, BlackBeltHelp.

Resource: https://bit.ly/3wKMWIe