All about Outlook Add-Ins Error for Kaspersky Product and how to fix it
The Outlook add-in error for Kaspersky usually occurs when installation of the Kaspersky product with outlook mail account opened is in process. The error most often is encountered with antivirus software.
An error message in appearance as following pops up:
“The Add-in “Kaspersky Mail Checker” (C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\mcou.dll) is unable to be loaded and has been disabled by Outlook.
Following are the steps to completely troubleshoot Outlook add-in error for Kaspersky product
The easiest way to fix the error is to disable the Add-in in once. Although if the problem still persists, following steps can be taken to resolve the outlook add-in error.
• Firstly, open the Outlook email
• Navigate through the Tools, find Trust Centre
• Click Add-Ins section in order to remove the error
• Next, at the bottom of the menu, you will come across the “Manage” icon
• Select the “Exchange Client Extensions” icon so thatit can be easily located in the drop down box.
• Click on the “Go” option.
• Un-check the “Kaspersky Mail Checker” icon
• Click “OK” and follow prompts.
If you want to keep the “Add-in” then, follow the instructions described as below:
• Close the logged in Outlook email first.
• Go to the “Start” menu in case you are working with the Windows XP
• Click the “Run” icon.
• Type the following command in accordance to the system version you are using.
regsvr32 -u “C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\mcou.dll”
In case the queries regarding this error still persist, feel free to contact our Kaspersky customer support USA +1-800-247-9134
“The Add-in “Kaspersky Mail Checker” (C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\mcou.dll) is unable to be loaded and has been disabled by Outlook.
Following are the steps to completely troubleshoot Outlook add-in error for Kaspersky product
The easiest way to fix the error is to disable the Add-in in once. Although if the problem still persists, following steps can be taken to resolve the outlook add-in error.
• Firstly, open the Outlook email
• Navigate through the Tools, find Trust Centre
• Click Add-Ins section in order to remove the error
• Next, at the bottom of the menu, you will come across the “Manage” icon
• Select the “Exchange Client Extensions” icon so thatit can be easily located in the drop down box.
• Click on the “Go” option.
• Un-check the “Kaspersky Mail Checker” icon
• Click “OK” and follow prompts.
If you want to keep the “Add-in” then, follow the instructions described as below:
• Close the logged in Outlook email first.
• Go to the “Start” menu in case you are working with the Windows XP
• Click the “Run” icon.
• Type the following command in accordance to the system version you are using.
regsvr32 -u “C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\mcou.dll”
In case the queries regarding this error still persist, feel free to contact our Kaspersky customer support USA +1-800-247-9134
- Contact Email
- [email protected]
- Issued By
- Denny Bush
- Website
- kaspersky technical support number
- Business Address
- 1620 Dilware, Ohio, California
- Country
- United States
- Categories
- Architecture · Computers · Electronics
- Last Updated
- August 12, 2017