The unprecedented times of today are a watershed moment for business. It has challenged companies’ commitments towards employees and clients. In this difficult period, Capgemini’s “3R” approach – Response, Restore and Relaunch – provides a framework for a systematic, disciplined, and structured response to the disruptions of the COVID-19 pandemic. For many organisations, COVID raised several questions on their preparedness to fulfil business imperatives. As Arul Kumaran Paramanandam, Chief Operating Officer of Capgemini in India, says, “During the pandemic, we had to demonstrate our leadership in business continuity and client intimacy. Beyond business, industry has an obligation to help address issues facing this world, and this should reflect in their approach, policies, and practices across critical areas. ”Any company’s business continuity program reflects its resilience. Capgemini launched several employee- and family-oriented events during the pandemic. It’s welfare initiatives included the 200-crore rupee Benevolent Fund corpus for employees in COVID, setting up a Centralized, All-India Command Center, or launching Capgemini L.I.F.E (Leading Inoculations for Family & Emplo