May 25, 2024 - Fibermart, a leading global supplier in fiber optics, optical networks, fiber cables, FTTH, fiber cabling, fiber testing, fiber polishing, and integrated network solutions, today announced a significant expansion of its customer service offerings with the establishment of dedicated sales and support teams in Singapore, the United Kingdom, and Australia. This strategic move underscores Fibermart's commitment to providing exceptional customer experiences worldwide.

As a company dedicated to research & development, design, and manufacturing fiber connectivity network solutions for private companies, carriers, ISPs, content providers, and networks, Fibermart has consistently prioritized high performance and innovation. The expansion of its local presence reflects a deep understanding of the evolving needs of its global clientele.

“By establishing local sales and support teams in these key markets, we are demonstrably committed to fostering closer relationships with our customers and exceeding their expectations,” said a spokesperson at Fibermart. “This allows us to provide real-time support and understand local regulations and needs, ensuring faster response times.”

The new local teams will offer a comprehensive range of services, including:
Pre-Sales Support: Offering expert guidance on product selection, network design, and project planning.
Technical Support: Providing prompt and efficient assistance with installation, troubleshooting, and ongoing maintenance.

Account Management: Building strong relationships with customers and ensuring their satisfaction throughout the entire sales cycle.

Logistics and Warehousing: Streamlining the delivery process and ensuring timely access to critical network components.

Enhanced Customer Experience Across the Globe
The establishment of local sales and support teams in Singapore, the UK, and Australia marks a significant step forward in Fibermart's global customer service strategy. These teams will be instrumental in:
Improved Communication and Collaboration: Facilitating seamless communication and collaboration with customers in their respective time zones and languages.

Deeper Understanding of Local Needs: Gaining a deeper understanding of the specific regulatory environments, technical requirements, and industry trends in each region.

Faster Response Times: Providing prompt and efficient support, minimizing downtime, and maximizing network uptime.

Streamlined Logistics: Optimizing logistics and warehousing operations to ensure faster delivery times and reduced shipping costs.

Singapore: A Hub for Innovation in Southeast Asia
Singapore's strategic location and commitment to innovation make it an ideal base for Fibermart's Southeast Asian operations. The local team will be well-positioned to serve customers across the region, offering them the expertise and support they need to build and maintain high-performance networks.

The UK: A Gateway to Europe
The UK's established infrastructure and strong ties to European markets make it a critical gateway for Fibermart's European operations. The local team will be equipped to support customers across the continent, ensuring they have access to the latest fiber optic solutions and exceptional service.

Australia: A Growing Market for Fiber Optics
Australia's rapidly growing demand for high-speed internet connectivity presents a significant opportunity for Fibermart. The local team will be strategically positioned to support the needs of Australian customers, helping them build and maintain reliable and scalable fiber optic networks.

Fibermart's expansion of its local sales and support teams underscores its unwavering commitment to providing its global customer base with exceptional service and support. With a dedication to innovation, high-performance products, and a focus on building strong customer relationships, Fibermart is well-positioned for continued success in the ever-evolving fiber optic market.

About Fibermart
Fibermart is a leading global supplier of fiber optic solutions, including fiber optics, optical networks, fiber cables, FTTH, fiber cabling, fiber testing, fiber polishing, and integrated network solutions. We are dedicated to research & development, design, and manufacturing fiber connectivity network solutions for private companies, carriers, ISPs, content providers, and networks. Our unwavering commitment to high performance and innovation has positioned us as a trusted partner for businesses worldwide.

Contact Information
Hong Kong Office
Address: 11/F, BrightWay Tower. No. 33 MongKok Road. Kowloon, Hong Kong
Tel: +852-3068-6989
Fax: +852-3590-2323
Email: [email protected]
US Offices
Arizona
Address: 212 West Lone Cactus Dr., Phoenix, Arizona 85027.
Tel: +1 (205)-282-9089
Fax: +1 (707)-424-8352
Email: [email protected]
California
Address: 17800 Castleton St, 665, City of Industry, CA 91748.
Colorado
Address: 175 E, 7th Ave. Denver, CO 80203, United States