Healthcare Business Processing Outsourcing (BPO) offers customized solutions to the healthcare providers and payers to reduce the complexity of various tedious tasks involved at several stages of the workflow and establishment. These services are also helpful to enrich resource allocation, boost the financial performance of the company/organization, seek strategic growth support as well as reduce operational costs to maximize profit margins. The growth of the healthcare BPO services market is attributed to the constant changes in government regulations, mounting pressure on healthcare providers to reduce healthcare costs, rising consolidation in the healthcare BPO industry. However, hidden costs of outsourcing and dearth of skilled professionals and researchers is the major factor hindering the market growth.

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The report highlights trends prevailing in the market, and the factors driving and hindering the market growth. The growth of the healthcare BPO services is attributed to constant changes in government regulations, mounting pressure on healthcare providers to reduce healthcare costs, and rising consolidation in the healthcare BPO industry. However, hidden costs of outsourcing and dearth of skilled professionals and researchers is the major factor hindering the market growth.

Based on payer service, the healthcare BPO services market is segmented into claims administration, billing, member management, provider management, fraud management, and others. In 2017, the claims administration segment held largest share of the market and the fraud management segment is estimated to register the highest CAGR during the forecast period.

The healthcare BPO services market is expected to witness substantial growth post-pandemic. The global healthcare infrastructure has observed that, in order to develop and maintain sustainable healthcare setup, utilization of digital technologies and digital innovation becomes crucial. Moreover, majority of the market players have focused on development of digital tools in order to increase accessibility, affordability, and accuracy and to fight against coronavirus pandemic. In addition, several number of research centers have actively participated in the building of technologies, processes and channels which are assisting the healthcare employees to work efficiently and to access the resources from their homes while maintaining security. These factors will eventually drive the market growth.

WNS (Holdings) Ltd., Invensis Technologies Pvt Ltd, Cognizant, Infosys Limited, ACCENTURE, Genpact, Xerox Corporation, GeBBS Healthcare Solutions, Capgemini, Omega Healthcare, Flatworld Solutions Pvt. Ltd. And Magellan Solutions are among the leading companies operating in the global healthcare BPO services market .

Top Key Players:-

WNS (Holdings) Ltd.
Invensis Technologies Pvt Ltd
Cognizant, Infosys Limited
ACCENTURE
Genpact, Xerox Corporation
GeBBS Healthcare Solutions
Capgemini
Omega Healthcare
Flatworld Solutions Pvt. Ltd.
Magellan Solutions. and Others
Key suggestions for the new participants.

Piece of the pie examination of the top business players.
Market conjectures for at least 9 years of the relative multitude of referenced fragments, sub-portions, and the local business sectors.
Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and suggestions).
Organization profiling with point by point techniques, financials, and ongoing turns of events.
Serious arranging planning the key regular patterns.
Key suggestions in key business portions dependent on market assessments.
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