HoduSoft, a leading provider of innovative communication solutions, has introduced another advanced capability of its HoduCC omnichannel CX suite which is Single Sign-On (SSO). This next-level feature is designed to elevate the communication strategy of today's businesses. Moreover, this new addition further enhances the platform's capabilities, offering users seamless access and improved security protocols.
As today's digital landscape becomes increasingly complex, Single Sign-On (SSO) has become a valuable tool to streamline authentication processes and enhance security. SSO eliminates the need to remember multiple sets of usernames and passwords for different applications. Instead, it allows users to access the platform with a single set of login credentials, leading to improved user experience and security. Using HoduSoft's SSO feature, users can now conveniently access the system while eliminating the risk associated with managing multiple passwords.
The SSO feature aligns with HoduSoft's mission to deliver advanced call and contact center solutions that maximize efficiency, productivity, and security. In addition to simplifying the login process and enhancing security measures, HoduSoft empowers businesses to streamline their workflows and ensure superior customer experience across all communication channels.
"We are pleased to introduce the Single Sign-On feature to our HoduCC Omnichannel CX Suite," said Kartik Khambhati (Co-Founder & Chief Business Development Officer at HoduSoft). "At HoduSoft, we are committed to delivering innovative communication solutions that not only meet but exceed the evolving needs of today’s businesses. With the introduction of SSO, we aim to provide a unified and secure user experience, empowering businesses to optimize their operations and emphasizing on offering outstanding customer experiences."
Key benefits of HoduCC Omnichannel CX Suite's SSO feature include:
Streamlined Access: With SSO, users can log in to HoduCC using their existing credentials from a central identity provider (IDP), such as a Microsoft and Google account. This eliminates the need to remember multiple sets of usernames and passwords for different applications.
Enhanced Security: SSO strengthens security by centralizing authentication processes. Users authenticate themselves once through the identity provider, which then securely communicates their identity to HoduCC. This reduces the risk of password-related security breaches, such as phishing attacks or password reuse.
Improved Productivity: Since users can log in conveniently without compromising on the security part, this results in more time saving and reduced efforts. The agents can focus more on delivering exceptional customer service rather than remembering multiple passwords.
The introduction of the Single Sign-On feature is undeniably an excellent effort that defines HoduSoft's commitment to innovation and customer-centric solutions. With HoduCC Omnichannel CX Suite, users can be assured of enhanced security and elevated overall customer experience.
For more information about HoduCC Omnichannel CX Suite and its new Single Sign-On feature, please visit https://hodusoft.com/omnichannel-cx-suite/.
About HoduSoft
HoduSoft is one of the leading business communications solutions providers in the world. It is well-renowned for offering quality software products to help businesses achieve success with their communications tools. Today, HoduSoft has emerged as one of the best VoIP software makers, providing world-class communication products at unmatched value for businesses of all sizes.
Contact Information:
HoduSoft Pvt. Ltd.
Kartik Khambhati
707-708-4638
www.hodusoft.com
Source: https://www.prlog.org/13017223-hodusoft-introduces-single-sign-on-sso-capability-for-hoducc-omnichannel-cx-suite.html