The sad thing is Donna, while I cancelled my card and went to the bank to complete dispute forms. This company took out about R2300 from my acc on Thursday. They used my new card number which I don't even know cos my card is at the bank waiting for me to collect it. 5x Trim 600 Now my banker says it is fraud but I have to still complete new dispute forms. My acc is now cancelled and blocked which means no money can go in or out. I can't close down my acc until the investigation is complete and apparently it can take 45 plus days. I've since opened an acc with another bank as I'm too scared to stay with the same bank as these people know everything. I called the company and received emails from them on 06 and 09 January saying they will not deduct any further money from my acc as http://www.alphaxtrmreviews.com/is-5x-trim-600-scam/