The emergence of cross-functional product teams in contemporary digital businesses is one of the most significant trends we are witnessing in the world of IT operations. Project teams are making way for product teams. Product teams create the products they own in the production setting.
A cross-functional team with all the roles required to operate the service makes up the product teams. Instead of having independent siloed teams of developers, operations, testers, and administrators shifting work from one to the next, these roles will collaborate and offer business users a better product. The build/run paradigm is increasingly the norm for business operations.
ITOps personnel will need to adapt their ideas and methods of operation to survive and thrive in this environment. To make the product team construct successful, you must alter your thinking. In a product team, you are no longer an operations specialist; instead, you are a member of an integrated team that develops products for the company's benefit.