my icloud account is not receiving emails

If you are not receiving emails on your iCloud account, then you don’t have to fret over it. The iCloud customer service will come to your rescue. They will provide you the smartest solution possible. Even if you are a spring chicken when it comes to technical stuff, you will implement the solution with ease. In the meanwhile, you can scroll through this write-up to fix your iCloud all by yourself. Here are the steps:

First of all, check whether the feature of email forwarding has been activated or not. If activated, then your messages might be going to a different account.
To check for it, click on the Action pop-up menu located in the sidebar.
Select Preferences, and de-select Forward my email to option and click done.
Also, check for your browser’s compatibility with Apple products.
In case, you are not receiving mails form a specific address, then check whether you have configured the settings so that all the emails from that particular sender are deleted. Yu can check upon that by following these steps:

Go to iCloud Mail, and click Action pop-up menu located at the sidebar, and select Rules.
If you are using Mac, then follow this route: Mail > Preferences> Rules.
In the junk folder, look for emails that have been mistakenly marked as junk, and unmark them.
Hope this will solve your problem. In case it doesn’t, then ring up at iCloud customer service number.