The global enterprise communication infrastructure market is driven by factors such as an increase in the need for collaboration and productivity among employees and an increase in demand for enhanced security and compliance. However, the cost of implementation and maintenance hampers market growth. Moreover, an increase in customer engagement and satisfaction is expected to provide lucrative opportunities in the coming years.

COVID-19 Scenario:

► The COVID-19 pandemic had a significant impact on the enterprise communication infrastructure market. In order to maintain business continuity, organizations have rapidly adapted to new communication and interaction platforms.

► Due to the COVID-19 pandemic, there have been major changes in consumer behaviour, preferences, and purchasing power that have had a positive impact on the enterprise communication infrastructure market.

► In addition to slowing down the economy overall, the pandemic increased demand for communication infrastructure solutions.

► To develop integrated solutions that address the needs of specific industries or business processes, major companies are collaborating with other organizations. These collaborations with companies that provide software, provide services, or engage with other businesses to address the needs of clients are growing the enterprise communication infrastructure market.



By type, the private segment held the major share in 2022, garnering nearly half of the global enterprise communication infrastructure market revenue, and is projected to rule the roost by 2032. Due to the rise in demand for remote work and collaboration, the emergence of mobile devices and cloud-based solutions, and the need for more integrated and unified communication systems, these factors have contributed to the growth of enterprise communication infrastructure in the private sector. However, the hybrid segment would showcase the fastest CAGR of 18.6% during the forecast period, owing to the enhanced technologies and tools expected to be adopted, allowing for greater communication and collaboration capabilities while upholding high standards of security and compliance.

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By deployment mode, the on-premise segment contributed to the highest share in 2022, accounting for more than three-fifths of the global enterprise communication infrastructure market revenue, and is expected to maintain its dominance during the forecast period. owing to organizations control over their data due to on-premise communication infrastructure, as all communication data is kept on the company's own servers and data centers. On the other hand, the cloud segment would cite the fastest CAGR of 18.3% from 2023 to 2032. owing to the increased employee mobility enabled by cloud-based communication infrastructure since they can use communication tools from any location with an internet connection, making it beneficial for workers to stay connected to the company.

By region, North America garnered the highest share in 2022, holding nearly two-fifths of the global enterprise communication infrastructure market revenue in 2022. On the other hand, the Asia-Pacific region will maintain its dominance throughout the forecast period. The same region would also portray the fastest CAGR of 20.0% during the forecast period. Owing to the rise in cloud computing and the growing trend of BYOD in organizations, the growth of the enterprise communication infrastructure market in the Asia-Pacific region is growing rapidly.

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Leading Market Players: -

► Microsoft Corporation

► ATandT Intellectual Property

► International Business Machines Corporation

► Cisco Systems, Inc.

► Avaya LLC

► Orange Business

► ALE International, ALE USA Inc.

► Verizon

► DXC Technology Company

► NEC Corporation



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