If you're concerned that you have lost your BigPond password, take a step back. Telstra allows you to reset your password with their online password reset without worrying about losing it forever. Just go to the Telstra login page and click on "Forgot Password?" Check the box, and you will be prompted to enter the complete email address you used on your BigPond account. Fill this out using the correct address here (e.g., [email protected]). Then, submit this email and wait some time. A link will be sent to this email, which should be used to reset the password on this account.

However, if you do not have access to this email or are unable to get the reset email, there is also an option for retrieving the password via Telstra, which includes mobile number verification. You will receive a code by SMS, which you can use on the reset page to create your new password. You will then be asked to input a new password once you are able to authenticate that it's your account. Please make it very difficult to guess and distinct to add an additional layer of protection. After following the above steps, you'll be able to log into your BigPond email account with the new password.

In case you encounter any problems during the recovery process, or if your Telstra account has been locked or deactivated, you can seek assistance from Telstra customer support. They will assist you in restoring your BigPond account and ensure it is safe.

More Info: https://www.bigpondonlineservice.com/aboutus.html

More Info: https://www.bigpondonlineservice.com/blog/bigpond-password-reset-without-email-access/