Supplier Grievance Management on Ariba Network built on SAP BTP

Welcome to our Supplier Ticketing App, seamlessly integrated within the Ariba Network and built on SAP Business Technology Platform (SAP BTP). We understand that timely payments and accurate transactions are crucial for maintaining a healthy business relationship. Our app is here to ensure your issues are resolved efficiently and transparently.

Why Choose Our Platform?
1. Effortless Submissions

Eliminate the need for endless email threads and follow-up calls. Our user-friendly platform, built within the robust Ariba Network and powered by SAP BTP, allows you to submit your complaints and grievances in just a few clicks. Whether it’s a payment delay or an incorrect TDS deduction, you can raise your concerns quickly and easily.

2. Real-Time Tracking

Stay informed every step of the way. Our platform provides real-time updates on the status of your grievance, so you always know where things stand. No more uncertainty or waiting in the dark – we keep you in the loop.

How It works?
1. Submit Your Grievance

Log in to your Ariba Network account and fill out the grievance form via our App with all relevant details. Make sure to provide accurate and comprehensive information to help us address your issue promptly.

2. Track the Progress

Once submitted, you can track the progress of your grievance in real-time through your dashboard on the Ariba Network. You’ll receive notifications at each stage of the resolution process, keeping you informed and assured.

Types of issues you can raise:
Delayed Payments: Report any delays in payments and get them addressed without hassle.
Incorrect TDS Deductions: Highlight any discrepancies in TDS deductions for quick rectification.
Order Issues: Address concerns related to order discrepancies, quality issues, or delivery delays.
Experience a more efficient way to handle your grievances.

Join our platform today within the Ariba Network and take the first step towards a smoother, more transparent supplier grievances management process.