Global Chatbots Market Size, Share, Growth, Trends, Applications and Industry Strategies to 2029


Posted December 15, 2022 by pranit10

Chatbots Market size was valued at US$ 2.61 Billion in 2020 and the total chatbots revenue is expected to grow at 28.5% through 2021 to 2027, reaching nearly US$ 15.1 Billion.

 
Global Chatbots Market Forecast by 2029, Latest Drivers and Key Companies.

The market size for Global Chatbots is estimated in this report using 2021 as the foundation year and the forecast period of 2022 to 2029. This analysis predicts that, compared to 2021, the Global Chatbots market would rise by millions of dollars by 2029. The Global Chatbots market will experience a stunning increase in CAGR in terms of revenue over the following seven years.

The growth and development of self-learning chatbots, which offer a conversational experience comparable to that of a person, represent the main opportunity in the global market for chatbots. Self-learning chatbots adjust to changing conditions in their operating environment and gain knowledge from their deeds and choices. These chatbots are thought to be intelligent enough to quickly analyse data and assist customers in finding the precise information they need by providing assistance in both local and foreign languages. Natural Language Processing and Reinforcement Learning enable self-learning chatbots with behaviour based on data. They also make it possible for more human-like and natural communication to be delivered, allowing people to learn from their own mistakes.

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Global Chatbots Market Overview:

Instead of providing direct contact with a real person, a chatbot is a software application that is used to carry on a text-based online chat conversation. A lot of chatbot systems in production are still unsuitable for conversation because none of them can pass the Turing test. These are designed to convincingly simulate how a human would interact with another person. (A test that determines whether or not a chatbot mimics real-world human behaviour.)

Chatbots are used as a dialogue tool for a variety of tasks, such as customer service, processing requests, gathering information, etc. While some chatbot applications use sophisticated word classification techniques, NLPs, and artificial intelligence, others simply scan the data for keywords and produce responses that frequently use idiomatic expressions.

COVID 19 Impact:

The market as a whole has been influenced by COVID-19, and the growth rate has also been impacted in 2019–2020 as the effect of COVID–19 spreads. The COVID-19 crisis is forcing companies and organisations to manage risk and digitise operations in order to provide reliable information and experiences to the decision-makers. This is according to the most recent research, perspectives, and insights from MMR on the management issues that matter most to businesses and organisations about the market.

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Global Chatbots Market Segment:

The market is divided into five categories according to application: social media bots, payment and order processing bots, service bots, retail & marketing bots, and other. In 2020, social media bots and bots for payments and order processing accounted for the largest market share. During the forecast period, these segments are also anticipated to experience the highest CAGRs of 10.9% and 8.8%. (2021-2027). The rise in social media usage in developing nations like India is correlated with this growth, and the expansion of the banking, finance, and insurance industries is correlated with the expansion of the payment processing bots market. Service bots and retail & marketing are expected to grow during the forecast period (2021-2027).

Global Chatbots Market Key players:

Aivo
ServiceNow
Conversica
Personetics
LiveChat
MindMeld
CogniCor
Gupshup
Contus
Chatfuel
KeyReply
SmartBots
Yellow Messenger
Kevit
Yekaliva
Global Chatbots Market Regional Analysis:

North America (United States, Canada and Mexico)
Europe (UK, Germany, France, Italy, Russia, Sweden, etc.)
Asia-Pacific (China, Japan, South Korea, India, Australia, ASEAN, and Rest Of APAC)
South America (Brazil, Argentina, etc.)
Middle East and Africa (South Africa, GCC, Egypt, Nigeria and Rest of ME&A)
Important Features of the Reports:

Comprehensive overview of the Global Chatbots market.
Global Chatbots Market drivers, restraints, opportunities, and challenges region-wise.
Explanations for market share and segmentation in detail.
Current market trends and advancements
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Last Updated December 15, 2022