The retail industry will undergo a major digital transformation in 2023. Amid the ever-evolving consumer expectations, most retailers prioritize automation, personalization, efficiency, and sustainable growth for the year ahead. Mobisoft Infotech's experts have discovered the biggest retail digital transformation trends retailers need to watch out for in 2023.
USA, November 14, 2022: Mobisoft Infotech, a trusted product development company and digital transformation partner for businesses around the globe, today revealed the ten most important retail digital transformation trends of 2023.
The pandemic spurred global digital transformation efforts and drastically transformed the retail landscape, including consumer spending habits. Hence, retailers are increasingly seeking a blend of human and technological capabilities to deliver meaningful customer experiences across multiple channels. Understanding future retail trends can help retailers build winning digital transformation strategies that help them improve sales and achieve sustained success.
"We are in an era where every human being wants to be heard and understood, meaning the ability to respond effectively to changing consumer shifts is essential for retailers. This requires keeping an eye on future retail trends," said Nitin Lahoti, co-founder of Mobisoft Infotech. "In order to deliver immersive customer experiences, drive more sales, and grow sustainably, retailers must use digital solutions that reflect certain business imperatives as outlined in Mobisoft Infotech's top retail digital transformation trends for 2023."
Retailers must understand the most important digital transformation trends in retail. These retail trends help them modernize their operational models and make technological investments needed to spur growth. We compiled the most recent market data to uncover the retail trends shaping prominent retailers' digital transformation plans.
Here are the top 10 retail digital transformation trends you need to watch in 2023:
Digitized In-store Experience is a Key Metric
Hybrid Retailing: BOPO, ROPO, & More for Contactless Delivery
Retail Data Analytics, Predictions, & Decisions
Cost Optimization to Gain More Profits
Personalization will be the New Brand Loyalty Factor
Cashierless Shopping & Mobile Wallets are Here to Stay
Workforce Empowerment to Enhance Shopping Journey
Robotics and Automation in Retail
Social Commerce and Omnichannel Retailing to Set New CX Standards
Technological Advancements & Innovations Impact on Retail
Retailers can earn devoted customer loyalty through personalized and omnichannel experiences.
"Retailers will focus on optimizing business operations and costs while making smart technology investments in 2023. Their ability to build long-term trust among employees, customers, suppliers, partners, and other stakeholders will also be essential to fuel business resiliency. Having the right tech in your business makes it easier to reach your goals and deliver omnichannel customer experiences." - further added Nitin.
Read the full article on the top 10 retail digital transformation trends in 2023
About Mobisoft Infotech:
Mobisoft Infotech is a leading digital product development company based in the USA and partners with businesses of all sizes to build, improve and scale products across platforms leveraging disruptive technologies and combining design, engineering, and innovation to unlock success. Mobisoft Infotech has successfully served in 37+ countries, including the United States, the UK, and Australia, and helped prominent industry players create the most value from digital transformation by seamlessly combining more than 13 years of experience, deep domain expertise, digital capabilities, processes, and a highly skilled team of experts. To learn more about Mobisoft Infotech's digital transformation achievement, click here.