Sean Henderson from Tetney Manor approached Virgin Energy to launch a platform that helped people switch from regional Electricity suppliers to their own billing platform, thus saving them up to 23% off their energy bills. He designed a customer sales program to help customers switch energy suppliers with very little complication whilst giving each customer an excellent customer care.
Virgin Energy, being a worldwide name, wanted Sean to ensure that the brand’s integrity was not tarnished in anyway. After the success of the project, Virgin Energy recruited new agencies in different regions and gained customers over a period of 2 years.
Unfortunately, amid prevailing complaints and bad selling practices, the regulators came down heavy on Virgin Energy with the threat of hefty fine unless they tidied up their act. The Sales Director of Virgin Energy approached Sean Henderson from Tetney Manor to fix this major problem or else he will end up paying hefty fines.
About Sean Henderson
Adding to his accomplishments, Sean Henderson worked hard and helped Virgin Energy gain more customers with good practice sales under the scrutiny of the regulator Ofgem and the compliance team of Richard Bransons Virgin Energy Team. The selling practices at Crystal Power have been correctly developed unlike other agencies which do not follow the strict guidelines. The regulator then eased off the company with any risks of heavy fines.