Steven Lacerda managed global technical support with a great satisfaction rating


Posted December 14, 2018 by Stevelacerda

This press release is to inform the readers that Steven Lacerda managed global technical support with a great satisfaction rating.

 
Whether you are working towards increasing the product knowledge or maintaining the communication between you and the potential clients, web development generates leads for the business and increases the popularity of your company. Being a team player with good communication skills and an object-oriented background, Steven Lacerda currently works as a web developer in N3N. Serving here since 2017, he has created maintainable and reusable React components in connection with Semantic and Kendo libraries. He has also learned C# multi-threaded processing in conjunction with sockets and database access.

Being a great web developer, Steven Lacerda very well knows how to stay on the cutting edge. He is always open to change, persistent and sometimes even stubborn about the details. He understands that the users are quite much picky about the web page loading times and glitches

Pertaining to the languages he is well versed with, Steven Lacerda knows Javascript, Node.js, C#, CSS/Less/Sass, PHP, Wordpress, Mongo, Python and SQL. Besides, the libraries/frameworks Steven has worked with include React, Express, jQuery, Bootstrap, Promise Libraries, GIT, Wow, Animate, Skrollr, OAuth, Passport, Keystone, Jade, Handlebars, Jasmine, Chai, Mocha and Docker.

Talking about the major projects he has accomplished, Steven Lacerda has implemented a rolldown infographic in an existing site using d3, wow, and skrollr animation libraries. Besides, he turned the classical statistical analysis into a user-friendly infographic that informs the users with graphics and animation. Currently, Steven Lacerda is working on a project namely AirBnb. It is a dashboard app that retrieves the social media metrics in order to provide the statistics on the effect of marketing campaign. He analyzes, graphs and reports like/follower counts and changes over period utilizing d3.

Steven Lacerda loves to do certain things during his free time. He is quite fond of hiking, kayaking, walking, going to gym and programming. Besides, he loves to go to festivals and trying new things.

About Steven Lacerda

Working as the manager at Global Technical Support from 2003-2006, Steven Lacerda improved metrics by revealing system-wide defects, improving customer satisfaction and loyalty. Moreover, he also trained the employees and clients on NAS hardware and software solutions. He managed global technical support with an overall satisfaction rating of 4.8 out of 5.0.
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Contact Email [email protected]
Issued By stev
Country United States
Categories Business , Computers
Tags steven lacerda
Last Updated December 14, 2018