Famous for its specialization in drinks but also for its variety of products ranging from vintage wines to soft drinks Taphouse Cellars's in Kingscliff is open again. Working hours are from Monday to Friday from 9 am until 8 pm and Sunday 10 am until 6:30 am.
Products
Taphouse Cellars's, part of Taphouse Group, is in the spotlight with its extensive product program including vintagewines like Merlot, Shiraz cabernet sauvignon, Riesling, andChardonnay. They also have brandy, liqueurs, rums, ouzos, schnapps and coca cola. Not restricted only to market shopping mode Taphouse Cellars's bottle shop supplies local hospitality industry with all of the above.
At the press conference held at the premises of the refurbished Taphouse Cellars's bottle shop,a company spokesperson added “As part of Taphouse Group, Taphouse Cellars’s is happy with its group member achievements; But what is more important is the fact that this store shows our commitment to the customers who are everything to us. Therefore we wanted to give our customers a representative space, a place where they can enjoy shopping. Each cent spent for remodeling is spent for the benefit of the shopping pleasure of our customers. We want our customers to have choice of spending, choice of tasting different beers, wines and spirits, choice of choosing between home and imported products, choosing between economic and more expensive products. Nobody should leave Taphouse Cellars's bottle shop empty handed, not finding his favorite drink on our shelves. For that reason we will continue to improve the offer of our shop, both in quantity and quality”
For those who have visited this shop before the difference is obvious, as for those who are visiting for the first time, this place has it all.
Customer service
According to poll data customers are very satisfied with the customer service provided at Taphouse Cellars's bottle shop in Kingscliff, and they are also with the overall shopping experience, labeling it as one of their favorite shopping place. Product supply and resupply is perfectly managed and there are no queues.
Technology
Taphouse Cellars's is following internet tends withits easy to use online store,allowing customers to do their shopping without visiting the shop. Still, most of the sales are done by direct on-siteshopping.
Future plans
Wine lovers at Taphouse Cellars's shelves can find Australian but also imported red wines from Portugal, Belgium, Italy, France, and Barbados. Still, future plans shared at the press conferencesignaled further increasein the number of products sold, upgrading the offer by introducingnew wines, beers and spirits. In any case, keeping quality products on their shelves is company number one priority. The management also has plans for refurbishing other TaphouseCellars's bottle shops in near future, clearly setting its goals ofbecoming more appealing to customers.