Unity Communications is a business process outsourcing (BPO) company that continues to grow despite the COVID-19 crisis. In 2020, the company had a growth rate of 61.5%, with the fastest growth coming from e-commerce campaigns. They also gained new clients from South Korea, Singapore, and United Arab Emirates.
Unity Communications thrives because they make a point of complimenting your business's strengths. They don't just have an educated global workforce, Unity Communications is a company extremely motivated to maximize your core staff productivity. With a 3% attrition rate, their organizations' ability to maintain customer satisfaction is better than average.
When businesses are outsourced with Unity Communications, they experience cost reduction, a highly skilled workforce, and an increased ROI. Their mission is to constantly help their clients grow whilst providing them with superior leadership and customer service. With a vision of making it their duty to become a key part of making their clients flourish it's no surprise that the company continues to grow in the BPO industry.
The founder and CEO of Unity Communications, Mr. Patrick Brown has worked with some of the best telecom companies in the US, such as Cox Communications, Mitel, and XO Communications before starting his own company. For years he has made sure his company has delivered excellence for his clients. Learning constantly about the BPO industry and what people need to succeed.
By outsourcing, you give yourselves as a company more time to concentrate on what matters. Unity Communication's vision, "to put you above your competition" matters more today than yesterday! The company offers services such as back-office support, virtual assistant services, administrative support, store management, 24/7 helpdesk support, and e-commerce customer support.
While COVID-19 has affected businesses globally, Unity Communications is helping its clients move forward. The year 2020 has caused many companies to consider outsourcing work to stay above the competition. With COVID-19 taking over so many of our lives, we need a company like Unity Communications that is prepared to take all the hard work away from us to help. We all need to consider cutting the costs and moving forward from this global pandemic.
They encourage anyone wishing to learn more about Unity Communications to get in touch via the following contact details: