LAS VEGAS, 14th June 2024

At the upcoming Customer Contact Week (CCW) event, to be held between 3-6 June 2024 at Caesars Ceasers Forum in Las Vegas, Vsynergize is gearing up to exhibit its state-of-the-art contact center AI solutions. The company is utilizing its 20+ years of CX expertise to solve leading industry challenges with GenAI. AxlRev–its revenue acceleration, agent performance management, and conversation intelligence platform– comprehensively enhances all contact centers key areas and boosts business growth.

Besides, its Accent Converter allows contact centers to deliver crisp native accents in real-time. Vsynergize not only excels at developing GenAI CX solutions but also provides staff augmentation for contact centers, AI data labeling, and prompt engineering to help build more robust AI ecosystems that meet the client and industry’s unique needs.

Vsynergize’s founder and CEO, Dheerajj Agarwal, commented on their upcoming CCW 2024 Las Vegas showcase, “Events like CCW are great opportunities to grow collaboratively. Exchange innovative ideas, showcase cutting-edge GenAI technologies, and explore ways to build a better CX ecosystem for customers, agents, and companies. We’re excited to showcase how we’re creating business value from customer interactions while boosting agent productivity and operational efficiency.”

Customer Contact Week (CCW) 2024 in Las Vegas is one of the major CX events of the year. Hosting over 5000 attendees, 250 speakers, and 245 exhibitors and exploring major industry trends, including Generative AI, omnichannel experience, self-service, and contact center digital transformations. Vsynergize will be showcasing its GenAI CX solutions at booth number 1203 at the event. Visitors can book a meeting in advance from the company’s website.

About Vsynergize:

Vsynergize has 20+ years of experience providing GenAI-powered Contact Center solutions to telecom, BFSI, healthcare, and retail industry leaders. Its wide range of offerings includes Axlrev, VQC, Vcare, and real-time Accent Converter, and staff augmentation services for AI data labeling and prompt engineering.