Read the 6 effective ways you analyze the WhatsApp survey feedbacks to yield best results and improve customer satisfaction.

It’s costlier to acquire a new client than to retain one. So in this blog, we discuss how your business can use improve your improve customer retention with VOC.

Along with high response rate, real-time feedback, and affordability, there are many other benefits of WhatsApp surveys. Let’s learn about them.

How to bridge the gap between consumers and auto companies with automotive customer surveys by taking the action on the feedback gathered and closing the loop?

Follow our 6 simple steps to create a ces survey in under 5 minutes and use the feedback to improve your customer experience.

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Learn the difference between an 11-point and 5-point NPS scale and choose the best to understand your customer.

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There are countless NPS tools available in the market. But, before choosing them make sure that they have these 9 key features to help your business.

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Looking for the best online survey tools for your business? Your search ends here. Here are the top 10 online survey tools used by businesses.

Searching for the best Jotform alternatives and competitors? Go nowhere. From paid to free Jotform alternatives, here’s a collation of the best in the market.

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What is the voice of customer aka VOC? Why should your business focus on voice of the customer? Find all the answers in this insightful article.

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Customer feedback is anything that your customer shares with you after interacting with your business or using your product or service. Customer feedback can be shared in form of reviews, ratings, and comments.

Customer Effort Score (CES) is a customer experience survey metric. Let us compare and learn about the top paid and free customer effort score tools (CES tools) in 2022.

Are you also copying the JD Power survey to gather feedback on your services and products or internal CSI/SSI research? You are wrong. It is not the right way!

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Google Forms is free and easy. But is it enough to cater to the needs of a business? Let’s find out and learn more about the best Google Form alternatives here.

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Choosing the right form builder is a challenge nowadays. Let’s look at the top 10 Typeform alternatives in 2022 along with their best features and pricing.

360-degree feedback is a multi-rater feedback system that gives anonymous feedback to each employee on their overall performance from their peers, managers, and subordinates.

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Learn at which touchpoints should you take a customer survey across the automotive customer journey of buying a new car.

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Aroma Atsiri Indonesia provides the finest Indonesian Essential Oils.

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Has the CATI system lost its relevance in 2022? Read more about the disadvantages of the CATI system and how online surveys replace CATI and solve your issues

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Wondering how to create whatsapp surveys? Here's a step-by-step guide to help you make surveys on whatsapp in just 5 minutes.

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