PTP, a leading provider of professional training solutions, offers several customer care service courses designed to enhance customer service skills and proficiency. The company has a diverse selection of courses conducted in seven major venues across the UK, including London, Birmingham, Leicester, Bristol, Leeds, Manchester, and Edinburgh, ensuring that participants receive comprehensive training to excel in their customer service roles. The courses offered by the organisation provide an interactive online learning experience with the opportunity to engage with experienced trainers and fellow learners in a virtual classroom setting.

The company also extends its training services to over 50 other locations throughout the UK, ensuring accessibility and convenience for participants nationwide. Their unique service enables organisations to schedule public courses according to their preferred dates and locations, with the flexibility to choose from a wide range of training venues throughout the UK. The company offers training courses like Advanced Customer Service for the Public Sector, Advanced Customer Service for the Tourism, Leisure, and Hospitality Industry, Customer Satisfaction as a Selling Tool, and many more. Businesses looking for customer service courses for their employees can visit PTP’s website for more information.

One of the representatives of PTP shared, "Our Customer Care Training courses are designed to equip individuals with the essential skills and knowledge needed to deliver exceptional customer service. By offering a range of training options, including public courses, in-house tailored training, U-Choose scheduling, one-to-one training, and virtual training, we ensure that participants have access to the training format that best suits their needs and preferences. With flexible training options and experienced trainers, we ensure that participants receive the training they need to succeed."

PTP, a trusted name for training courses, provides participants with the opportunity to attend sessions in major UK cities with exceptional venues and complimentary refreshments. The company offers in-house tailored training, allowing courses to be adapted to meet specific organisational needs and delivered at the client's location of choice. The courses train your team to handle the most challenging customers with confidence and professionalism and build a positive and supportive work environment for your customer service representatives.

About PTP

PTP provides hundreds of half-day, one-day and two-day courses in management, sales, customer care, project management, and personal development. PTP has been exhibiting at the CIPD Exhibition for over ten years, and the latest was a tremendous success. A record for inquiries into management training and sales courses and the number of visitors to their stand.

For more information, please visit: https://www.ptp.co.uk/

Contact Details:

PTP House,
102 Brook Street Wymeswold,
UK, LE12 6TU
Phone: 01509 889632
Email: [email protected]