According to Reputation & Customer Reviews Statistics Report published on finance online, 71% of customers are more likely to recommend a business to others if they have a positive customer service experience.

Given the various advantages associated with a diverse workforce, Diversity is not a choice or an option but a must for organizations. However, hiring a diverse workforce is only the beginning.

By Pankaj Gupta, CEO and Founder EnableX.io Like any other year, 2021 will soon become history. And as it happens always, old technology trends fade into oblivion while new trends emerge.