Tesco Insurance, a leading provider of car insurance in the UK, today announced significant improvements to its car insurance claims process, aimed at simplifying and expediting the experience for policyholders.
Key enhancements include:
24/7 Claims Support: A new round-the-clock claims helpline ensures customers can report incidents and start their claims process at any time.
Digital Claims Portal: A user-friendly online platform allowing customers to submit claims, upload supporting documents, and track claim progress in real-time.
Rapid Response Team: A dedicated team of claims specialists tasked with processing straightforward claims within 48 hours.
Mobile Assessment App: A smartphone application enabling customers to submit photos and videos of vehicle damage for quicker assessment.
Expanded Network of Approved Repairers: More convenient options for customers to get their vehicles repaired with quality assurance.
Sarah Smith, Head of Claims at Tesco Insurance, commented: "We understand that making a car insurance claim can be stressful. These enhancements reflect our commitment to providing a smoother, more efficient claims experience for our customers when they need us most.
For more information about Tesco Car Insurance and the new claims process, visit https://insurance-accident-claims.co.uk/tesco-car-insurance or contact our press office.