Opportunities in the interactive voice response market have evolved through a number of stages. Lucintel has found the future of this market to be promising; the interactive voice response market is expected to grow with a CAGR of 6% to 8%. In this market, speech based is expected to remain the largest technology, and BFSI segment is expected to remain the largest end use industry. Players can benefit from the available opportunities like growing adoption of advanced technologies such as artificial intelligence (AI), natural language processing (AI) in the U.S. and demand for enhanced customer service and a higher level of customer interaction.
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Nuance Communications, Inc., Avaya Inc., Verizon Communications Inc., 24/7 Customer, Inc., Genesys Telecommunication Laboratories, Inc., West Corporation, AT&T Inc., Cisco Systems, Inc., Aspect Software Parent Inc., New Voice Media, IVR Lab, 8X8, Inc, Nec Corporation, Centurylink are some of the companies profiled in this report.
Some of the features of this report:
• Market size estimates: Interactive voice response market size estimation in terms of value ($M) shipment.
• Trend and forecast analysis: Market trend (2015-2020) and forecast (2021-2026) by segments and region.
• Segmentation analysis: Interactive voice response market size by technology, solution, services, organization size, deployment mode, and end use industry.
• Regional analysis: Interactive voice response market breakdown by North America, Europe, Asia Pacific, and the Rest of the World.
• Growth opportunities: Analysis on growth opportunities in different technology and regions of interactive voice response in the interactive voice response market.
• Strategic analysis: This includes M&A, new product development, and competitive landscape of interactive voice response in the interactive voice response market.
• Analysis of competitive intensity of the industry based on Porter’s Five Forces model.
Download Brochure of this report by clicking on https://www.lucintel.com/interactive-voice-response-market.aspx
This exclusive report from Lucintel will enable you to make confident business decisions in this globally competitive marketplace. For a detailed table of contents, contact Lucintel at +1-972-636-5056 or click on this link [email protected]
Lucintel, the premier global management consulting and market research firm, creates winning strategies for growth. It offers market assessments, competitive analysis, opportunity analysis, growth consulting, M&A, and due diligence services to executives and key decision-makers in a variety of industries. For further information, visit www.lucintel.com.
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