The Hardware Research Digest is a digest of all the most important research in the IT hardware and peripheral industry each quarter available as an annual subscription.

Customer Relationship Management, (CRM) the largest segment within ERP, and is continuing to grow rapidly as competitors replicate the success of the Salesforce model.

In the United States, the second year of collections on the medical device tax began, and the digest describes its impact on device manufacturers.

Corporates are spending more on automation, analytics of data and technologies to communicate with their customers than ever before, creating a huge opportunity for service companies to benefit from this trend.

The US market continues to lead with the prices of cancer drugs and treatment costs increasing due to the shift in the US healthcare system.