A few days back, I spent almost 2 hours creating a beautiful, engaging, and all-inclusive B2C survey.
It was detailed, containing 10 questions, asking everything about the consumer’s journey from not knowing about the brand to using its features!
But I didn’t receive a great response to it.
Well, I built it, so they are bound to respond right? – NO
When it comes to surveys, it’s not TRUE.
It’s not about spending a lot of time creating the surveys. That’s just the BEGINNING.
In today’s world when your consumer is receiving hundreds of surveys from multiple sources, you need to be creative with yours.
You need to make your surveys stand out. Give them a reason to take those surveys. Ask the right questions. Know their preferences. And so much more!
You need to cut through the noise to reach them out and make sure that when they are ready to share their feedback, they DO NOT BACK OUT.
So, how can you do it?
How can you actually get them to respond to your surveys?
How can you make thousands of your customers take your survey and share realistic feedback?
To get that, we have collated some practical points yet very effective points that have helped companies improve their survey response rate for B2C surveys.
Further Reading: https://www.surveysensum.com/blog/increase-response-rate-for-b2c-surveys/