Increase in demand for automation in customer service and rise in smartphone penetration fuel the growth of the global asset performance management market. On the other hand, chances of failure in terms of coming with accurate responses impede the growth to some extent. However, gesture recognition technology and the feature of multi-language support in IVAs are expected to create an array of opportunities in the industry.

According to the report, the global asset performance management industry was estimated at $3.46 billion in 2019, and is anticipated to hit $7.52 billion by 2027, registering a CAGR of 10.3% from 2020 to 2027.

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Covid-19 Scenario:

• The outbreak of the pandemic led to growing adoption of remote working culture across the globe and there's also been a surge in the demand for cloud-based applications.

• Accordingly, there's also been a steep increase in the need for risk-based maintenance among various industry verticals, which has impacted the global market for asset performance management positively.

Based on component, the software segment accounted for nearly three-fifths of the global asset performance management market revenue in 2019, and is expected to maintain the lion's share by 2027. This is attributed to the factor that most of the organizations across the globe have started adopting asset performance management software to manage various problems in terms of maintenance of assets and obtain real-time information regarding the failure of assets beforehand. The services segment, on the other hand, would portray the fastest CAGR of 11.7% throughout the forecast period, owing to growing adoption of these services as they facilitate a complete view of decision making, business goals, rapid implementation of software, maximize the value of existing installation by optimizing it, and minimize the deployment cost & risks.

Based on deployment model, the on-premises segment contributed nearly two-thirds of the global asset performance management market share in 2019 and is projected to rule the roost by the end of 2027. Increased adoption of on-premises based asset performance management software in public sector units and the aerospace & defense industry drive the segment growth. Simultaneously, the cloud segment would manifest the fastest CAGR of 12.7% during the forecast period. This is because it does not involve capital cost and requires low maintenance.

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Leading Market Players

• ABB Group

• Bentley System

• GE digital

• Infor Inc.

• Oracle Corporation

• SAP SE

• IBM Corporation

• SAS Institute Inc.

• Siemens AG

• Aveva Inc.

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