Full Integration with Industry Standard Property Management System (PMS) Enables Smarter Communication for Modern Hotels

BOSTON – 23 May 2025: Vodia Networks, Inc., a leading provider of unified cloud communications solutions to enterprises, contact centers, and service providers, is pleased to announce its best-in-class PBX now integrates with Shiji, a global technology company dedicated to providing innovative solutions to the hospitality industry.

Built on the Shiji Platform, the Shiji property management system (PMS) is the only truly global hotel technology platform. Shiji is a trusted partner for the world’s leading hoteliers, including Belmond, Hyatt, Mandarin Oriental, and Marriott.

By connecting the Vodia PBX to the Shiji PMS, hotels can streamline guest communication, automate daily tasks, and eliminate the gaps between telephony and front desk systems: the Vodia-Shiji integration ensures hotel staff can focus on service, instead of system management.

“In hospitality, seamless communication between systems is key to exceptional guest experiences and efficient operations,” said Dr. Christian Stredicke, founder and CEO of Vodia. “That’s why Vodia is proud to offer full integration with the Shiji Property Management System.”

The Vodia-Shiji integration meets the real-world needs of hotels. Its extensive menu of robust communication features helps streamline the entire guest experience, from check-in to check-out and everything in between:

Call Accounting and Billing
All guest calls are recorded and posted back to the Shiji PMS for accurate, automated billing, obviating the need to manually reconcile phone charges.

Do Not Disturb (DND)
Guests can set their DND preferences - these preferences are updated instantly in the system.

Real-Time Guest Management
Automatically assign or remove room phone extensions when guests check in or out. No manual updates required - Shiji keeps the PBX in sync.

Simplified Room Changes
If a guest changes rooms, the phone system updates accordingly, maintaining seamless service continuity.

Wake-Up Calls
Wake-up call requests are managed directly via the integration, ensuring prompt and accurate service.

Unlike proprietary or one-off integrations, the Vodia interface with Shiji uses a secure, real-time communication protocol to exchange data between the PBX and PMS. This means fewer points of failure, faster response times, and better data accuracy across hotel systems.

The integration is also well-documented, easy to configure, and requires no custom code or complex middleware. It’s designed to work out of the box with Shiji, making deployment fast and straightforward for hotel IT teams and service providers.

For more detailed information on how the Vodia PBX integrates with Shiji PMS, please refer to our Vodia PBX – Shiji PMS Integration Documentation. For questions or to schedule a demo: [email protected], +1 (617) 861-3490.

About Vodia
Vodia Networks, Inc. is a pioneering provider of B2B Cloud Communications Solutions catering to enterprises, contact centers, and service providers. Vodia's PBX software boasts an extensive suite of business telephony features for on-premise and cloud-based systems and operates seamlessly across Windows, Linux, or Mac platforms. Fully compliant with SIP industry standards, the Vodia phone system integrates effortlessly with a wide range of SIP-based devices and trunking providers, granting ultimate freedom in telephony. Vodia’s multi-tenancy platforms are compatible with an unprecedented number of technologies, including desk phones, softphones, and APIs, for myriad third-party software and CRM systems. Our mission is to empower our partners and end-users with the world's best cloud PBX and personalized support to ensure their success at every turn. Our US headquarters are in Boston and our European headquarters are in Berlin; we also maintain offices in Beijing, Hong Kong, Nicosia (Cyprus), and Sydney, Australia. Visit Vodia on LinkedIn, X, and YouTube.