Expanding all over Luzon, Visayas, and Mindanao, DHC transforms prime locations into dream destinations with Discovery Shores Boracay (also known as Discovery Boracay), Club Paradise Palawan (also known as Discovery Coron), Discovery Samal, Discovery Primea, Discovery Suites, and Manami Resort. Through its continuous growth and leadership in hotel and property management, DHC consistently sets the standard in providing guests with unforgettable experiences and genuine “Service That’s All Heart”.
Through this unwavering commitment, DHC garnered international recognition. The group’s remarkable record of accomplishments include being named as the Leading Hospitality Brand in the Philippines at the prestigious World Business Outlook Awards. Discovery Primea has been declared as Asia's Leading Business Hotel for four consecutive years, and Discovery Boracay has earned the prestigious Condé Nast Johansen's Excellence Award for five consecutive years. Discovery Coron found recognition as well for its dedication to environmental stewardship, earning a spot on the Top 100 Green Destinations annual competition for two consecutive years.

Strategic Management

Rooted in authentic Filipino hospitality, DHC’s customer journey is marked by its dedication to service. With welcoming smiles and open-hearted embraces, each visit is guaranteed to evoke the comforting ambiance of home.

“Each gesture is crafted to provide memorable stays, which in turn yields satisfied customers, better online engagement, and a strong rate of repeat guests. It brings brand love, which is something we have cherished since the beginning,” says Jun Parreno, President of Discovery World Corporation and COO of Discovery Hospitality Corporation.

By defining new objectives and creating effective approaches to achieving them, DHC employs the use of innovative strategies to preserve brand loyalty, reach target customers, and increase revenue.

Now, Discovery opens its doors to offering property management and shared services aiming to reinvent the industry standard in hospitality.

Peak operations efficiency is achieved by assembling various disciplines of business processes and principles that ensure optimal revenue and profit. More than supervising service standards, policies, and procedures; this program combines high-touch customer service with cutting-edge business such as introducing one of the first chatbot in the Philippines, this in turn, is expected to boost the already impressive direct booking production that the Discovery group is renowned for.

The DHC management team also aims to cement their thrust in various fields; Blessy Townes, Vice President for Digital Marketing and Branding, imparting her years of experience in Digital Marketing across Asia Pacific and the US.

While Benhur 'Bob' Villamil, Vice President for Corporate IT, was addressed in the 3-in-1 ITB Asia, MICE Show Asia, and Travel Tech Asia, sharing his expert insights into the group’s continued development in ensuring best practices for hotels.

DHC also explores the frontiers of Artificial Intelligence and Machine Learning, venturing into the world of Metaverse through featuring its properties as settings of games on Roblox, giving guests the opportunity to immerse themselves in the beauty of the resorts before even setting foot in them.

With over two decades of experience in hospitality management, DHC contains highly-valued insights into design and development for property operations. From structural design to leisure, the group curates relevant experiences centered around locality, customer needs and business trends.

Shared Services

As the leading figure in property management, DHC shares the optimal practices based on various fields through project-based workshops, business audits, business planning, and organizational development.

Through strategic shared services, the group provides superior execution of key business processes. Among these services offered are Digital Marketing, Food & Beverages, Finance, and a multitude of others. DHC aims to help pave the way for higher standards in these partnerships.

Property Management

Confident in the growing Filipino hospitality industry, DHC also extends its expertise from decades of experience to third-party owned hotels and resorts for its property management services. The group leverages its pioneering expertise and trailblazing thought-leadership in building iconic, award-winning brands through world-class service, loyalty program, sales, distribution and reservations, and APAC renowned Digital Marketing, among others.

A prime example of Discovery’s shared services utilization can be found in the heart of Davao: Discovery Samal—a luxurious blend of business and leisure spaces with the most magnificent views of the Davao Gulf, located in a sprawling enclave meeting spaces, dining destinations, and relaxing landscapes in the country’s premiere Resort City, Island Garden City of Samal. This exemplifies DHC’s commitment to innovation and operation of diverse properties in the Philippine’s most celebrated destinations.

Another property bearing this standard is Manami Resort, the first and only luxury nature resort in Sipalay, Negros Occidental, which is the group’s hidden jewel under its newly launched collection of unique properties, the Signature Collection. By elevating the natural grandeur rooted in the island, each guest can experience the embrace of the local culture up close and personal, enriching the lives of both locals and visitors alike.

Setting itself apart from the rest, DHC doesn't merely embark on development projects but crafts lifestyle sanctuaries that invite everyone to call it home.

Partner with Discovery

Over its tenure in the industry, DHC has stood the test of time. Every property aims to redefine the definition of service and ensure every customer’s concerns are met and exceeded. Through its shared services, the group offers this vision of exemplary service to everyone.

"As leaders in hospitality, our goal has remained the same. By establishing key partnerships, we aspire to raise the industry standard and continue to provide guests everywhere with an experience that will create unforgettable memories for years to come," says Parreno.

Interested organizations may contact DHC’s Senior Vice President and Head of Sales and Operations, Lynette Ermac, at [email protected]

For more information, contact:

COLA NIEVERA
Associate Director for Branding and Communications
[email protected]
+63 2 7719 6911



THE MANAGEMENT COMPANY
DISCOVERY HOSPITALITY CORPORATION

Discovery Hospitality Corporation (DHC) is a proudly home-grown Filipino hospitality group, managing the Philippines’ best-loved brands—Discovery Resorts, Primea, Discovery Suites, Kip&Kin, and Signature Collection. It has emerged as a pioneer in the Philippine hospitality industry – owning and operating a diverse and vibrant collection of properties in the Philippines’ most celebrated destinations. Confident in the growing Filipino hospitality industry, the group leverages its brand equity and trust for further growth in hotel management and expansion. Driven by its purpose to care for its stakeholders, DHC strives to deliver authentic experiences that are true to the locale and build hotel brands that inspire the modern traveler, underpinned by genuine Filipino warmth. For more information, visit www.discoveryhotels-resorts.com.