Krify, a leading digital solutions provider with a legacy of over 20 years, has announced the launch of its next-generation domain-specific custom chatbot solutions. These AI-powered chatbots are designed to help enterprises automate critical customer-facing and internal workflows using advanced frameworks such as LangChain, LangGraph, and Retrieval-Augmented Generation (RAG).
By leveraging these frameworks, Krify is enabling businesses to deploy hyper-personalized conversational AI agents that are not only context-aware but also deeply embedded into the company’s unique knowledge, processes, and API-driven systems.

A New Era in Conversational AI for Business
Unlike generic chatbot platforms, Krify’s domain-specific bots are trained on proprietary organizational data, including product documentation, internal workflows, SOPs, and CRM or ERP data streams. These bots are capable of:
• Responding to FAQs and technical queries
• Assisting with lead qualification, order tracking, or appointment booking
• Offering internal support (HR, IT, etc.) based on internal knowledge bases
• Executing actions through integrated API calls (e.g., booking, updating records, fetching analytics)
• Maintaining context across multi-turn conversations using LangGraph state management
This allows businesses in sectors like healthcare, logistics, fintech, retail, legal, and edtech to offer highly accurate, 24/7 AI-powered support and automation without sacrificing personalization or compliance.
“We’ve taken conversational AI beyond just chat—we’re now integrating it deeply into how companies work,” said Krishna Reddy, Founder and CEO of Krify. “Our domain-based chatbot solutions are secure, scalable, and fully customizable, making them suitable for high-trust use cases.”

Key Capabilities of Krify’s Custom AI Chatbots
• Retrieval-Augmented Generation (RAG): Dynamic responses built using live access to knowledge bases or document repositories.
• LangChain / LangGraph Integration: Flexible orchestration of chat flow, tool calling, memory management, and fallback handling.
• Secure Deployment: On-premise or cloud-hosted models with full control over data, model logic, and system prompts.
• Custom API Hooks: Bots can trigger actions, update CRMs, schedule meetings, or generate documents—all via real-time API workflows.
• Multichannel Support: Deployable on websites, mobile apps, WhatsApp, Slack, Teams, or internal portals.

Cross-Industry Use Cases Already in Motion
Krify’s AI team has already started implementing chatbot systems for clients in multiple verticals:
• Healthcare Clinics & Wellness Brands: Automating appointment booking, health tips, post-visit guidance, and Ayurveda consultation Q&A
• Shipping & Logistics: Automating dispatch status updates, document requests, customs queries, and live container tracking via API
• Financial Services: Answering investment FAQs, eligibility checks, lead collection, and instant quotes
• eCommerce & D2C Brands: Conversational product guides, order issues, loyalty program support
• Legal & HR: Internal policy Q&A bots for employees, onboarding workflows, leave and payroll automation
These bots are also being used to train employees, reduce customer support costs, and deliver instant, accurate answers without agent wait times.

A Scalable AI Stack, Built in India for the World
Krify’s chatbot stack is built using open-source LLM frameworks and scalable microservices architecture, enabling both cost-effective development and enterprise-grade performance. Clients can choose from open-source models like Mistral, LLaMA 3, Phi, or proprietary APIs (like OpenAI, Google Gemini), depending on their compliance and budgetary needs.
The solution is customizable for startups, mid-size businesses, and large enterprises, and is backed by Krify’s strong full-stack development capabilities in Android, iOS, Flutter, React, Node.js, and DevOps.

“Our goal is simple—make AI practical, domain-aligned, and enterprise-ready,” added Krishna Reddy. “With our chatbot platform, businesses no longer have to choose between cost, speed, and quality. They can now have all three.”

Launch Offer
To commemorate 20 years of Krify, the company is offering a limited-time 10% discount on chatbot and automation projects initiated before June 1st, 2025.

About Krify
Krify Software Technologies Pvt. Ltd. is a global IT solutions provider specializing in mobile app development, web technologies, AI, and automation solutions. Headquartered in India, with delivery centers in the UK and USA, Krify has served 1000+ global clients and built over 15,000 digital products across industries.
www.krify.co
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