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Get ready to explore the next evolution of AI-Driven Contact Centers with Pronix Inc. and Kore.ai. In this exciting LinkedIn Live event, we’ll take a deep dive into how Conversational AI and Generative AI are transforming customer experience and enabling businesses to stay competitive in the AI-driven world.
Imagine a future where AI automations not only enhance customer experiences but also optimize operations, reduce costs, and position your business as a leader in customer engagement excellence.
The event will take place on January 17, 2025, from 2 PM to 3 PM EST.
Event Objectives
==> Explore Industry Trends in AI-Driven Customer Experience
Discover the latest trends in Conversational AI and Generative AI shaping contact center operations, and learn how leading businesses are leveraging these technologies to deliver exceptional experiences.
==> Real-World Use Cases
See how AI is being used in real-world customer experience applications, such as call triaging, personalized interactions, chatbot support, and proactive customer engagement.
==> Innovative AI Solutions for Customer Experience Leaders
Uncover cutting-edge AI solutions tailored to address customer engagement challenges, including sentiment analysis, predictive routing, and real-time assistance for agents.
==> Best Practices for Implementing AI in Customer Experience
Learn actionable strategies for successfully implementing AI in your contact center, from pilot projects to scaling Conversational AI and Generative AI across your entire customer experience ecosystem.
==> Deliver Business Value Through AI Automations
Explore how deploying AI-driven automations can enhance customer satisfaction, boost operational efficiency, and reduce costs for your customer engagement operations.
==> Future-Proofing Customer Experience with AI
Discover strategies to future-proof your customer engagement operations by adopting AI frameworks that can evolve with emerging technologies, ensuring long-term success and innovation.
Join us for this insightful session on January 17, 2025, from 2 PM to 3 PM EST, and learn how AI-driven contact centers are revolutionizing customer experience!