Jerome Abrams has long enjoyed the opportunity to be of service to his patients, and to provide the treatment, support and care they need to recover from illness and injury and to live longer, healthier and happier lives. As the head of a local family-oriented medical practice for many years, Abrams has always gone the extra mile to ensure every patient is as comfortable, secure and relaxed as possible, something that has continually set him apart from others in the region.
Jerome Abrams seeks to enlighten others with a few basic tips on how to improve the quality of experience for every patient, and to create a practice conducive to comfort and unsurpassed medical treatment.

Make Information Easy
Medical information can often be overwhelming, particularly for the individual patient who has no prior medical training or education. It’s best, says Jerome Abrams, to make the information you’re providing as easy to understand and simple as possible. When explaining a diagnosis, treatment option or medical issue, do your best to keep it succinct, straightforward and to the point, ensuring the patient understands what is being conveyed before moving on.

Listen To Patients
One of the best ways to enhance the patient experience is to consistently demonstrate that you care about their concerns and their opinions, and that you are doing your best to address their concerns in a timely fashion. Taking time to actually listen to your patients, says Jerome Abrams, shows that you value your each individual as more than just a number, and that you are doing your best to focus on each patient’s unique treatment needs.

Involve Patients
Do your best to keep your patients involved in the decision-making process. Providing and listing the patient’s treatment options for their particular ailment, says Jerome Abrams, allows you to actively engage your patients in the treatments available and makes choice a vital part of the process.

The Little Things
As Jerome Abrams knows, the little things matter, particularly during the course of a medical examination or treatment. Such things as a friendly introduction, constant patient updates and calling the patient by name can go a long way towards creating a more satisfying experience; one that is likely to earn your practice good reviews and strong patient loyalty.