Elision · Newsroom
Elision Announced Partnership with TrueCaller for Business
Elision announced that it has joined hands with one of the leading caller ID app brands, TrueCaller, to help businesses verify their numbers to leverage branding benefits.
April 28, 2022
Elision Launched AI Powered Voice Analysis for a Call Center Solution
Elision announced the launch of an AI voice analysis tool for call center solution users. This AI tool will automate the process of monitoring QOC and QOS. It can be a perfect tool to enhance customer engagement and sales rates.March 31, 2022
Elision Announced to Offer Secure Communication Tools for Banks
Elision announced to offer secure communication tools to the banking industry. The company provides different communication tools to enhance communication between customers and banks in India and abroad.January 28, 2022
Elision Launched Code Blue: Emergency Alert Solution for Hospitals
Elision announced the launch of an emergency alert solution for hospitals, which is known as Code Blue: Emergency Alert System. This system will notify all medical and other staff members about the emergency without wasting much time.January 14, 2022
Elision Launched Omnichannel Call Center Solution for Government Industry
Elision launched an omnichannel call center solution for the government industry. It can be used to provide a citizen help desk in any government department. Smart cities use this software heavily along with other unified communication tools.December 25, 2021
Elision Launched Unified Communication Tools for Government Industry
Elision announced the launch of unified communication tools for the government industry. These tools include different platforms to bridge communication gaps between the government officials and the people seeking some help.November 9, 2021
Elision Announced to Offer Feature Rich Omnichannel Contact Center Solution with Add-ons
Elision announced to offer a feature-rich contact center solution with omnichannel communication support. This software will also have some add-ons to offer, which can add advanced features and functionalities to this powerful call center solution.October 27, 2021
Elision Announced to Offer an Omnichannel Call Center Solution to Banking Industry
Elision announced to offer an omnichannel call center solution to the banking industry. Any bank can take advantage of this feature rich unified communication software. It also complies with PCI compliance.October 19, 2021
Elision Launched Cloud Contact Center Software Suite
Elision announced the launch of a cloud contact center suite for global customers. Along with a cloud call center solution, the company will provide more solutions and services. It will offer this software with a monthly or annual subscription model.September 23, 2021
Elision Launched Customer Profiling Feature for DialShree Users
Elision announced the launch of customer profiling features for DialShree: omnichannel contact center solution users. This feature provides a holistic view of all interactions of the customer with the call center.September 16, 2021
Elision Launched Customer Profiling in DialShree
Elision launched a customer profiling feature for its proprietary call center solution, called DialShree. The company will now show all interactions of customers with the DialShree users to give an overview of the complete customer journey.August 30, 2021
Elision Launched an Omnichannel Contact Center Solution for Canadian Businesses
Elision announced to offer an omnichannel contact center solution to companies and businesses in Canada. The company has built a feature-rich software solution to meet specific requirements and demands of the Canadian market.August 17, 2021
Elision Announced to Offer Call Center Solution to Indian Healthcare Industry
Elision has announced to offer a call center solution to the healthcare organizations in India. The company will offer a turnkey contact center solution, depending on the requirement of the healthcare institutes in India.July 28, 2021
Elision Announced to Offer Call Center CRM Integration for VICIDial
Elision announced to offer call center CRM integration services for the VICIDial users. The company will integrate any open source or third party CRM system into VICIDial to provide an integrated solution that works in a streamlined manner.July 2, 2021
Elision Launched Smart WhatsApp Tool for Marketing Companies
Elision launched the smart WhatsApp tool to benefit marketing companies. This tool has an array of features to make WhatsApp marketing campaigns smarter. The company offers annual and monthly subscription models.June 22, 2021
Elision Launched Omnichannel Call Center Solution in European Countries
Elision announced that the company will offer an omnichannel call center solution to European countries like Canada, London, Poland, etc. This software is built by following the customer support demand and European trends.June 15, 2021
Elision Launched Multiple Technology Tools for Healthcare Industry
Elision announced the launch of multiple technology tools specifically developed for the healthcare industry. These tools can be used to streamline operations, automate jobs, and provide better services in healthcare organizations.June 8, 2021
Elision Launched Tools for Remote Call Centers
Elision announced to offer different solutions to empower remote agents working from home to work more productively and efficiently. The company will offer one or more solutions to remote call centers based on their needs.May 23, 2021
Elision Launched Smart Grievance System for Smart Cities and Businesses
Elision announced the launch of a smart grievance system for smart cities. The company announced this solution can be used by businesses and enterprises as well to empower grievance management in their company.April 28, 2021
Elision Announced to Offer Predictive Dialer software for Telemarketing Companies
Elision announced that it will offer predictive dialer to the telemarketing companies. This dialer will help them increase the success rate. This dialer will also have some value added features to offer to telemarketing companies.April 15, 2021
Elision Announced to Offer Call Center Solution with Work from Home Module
Elision announced to offer a call center solution with a work from home module to support virtual call center operations. The company has proprietary and hosted options for customers to adopt this call center solution with the work from home module.March 31, 2021
Elision Announced to Offer VICIDial vTiger Integration to Call Centers
Elision announced that the company will offer VICIDial vTiger integration to worldwide call centers. This integration will help call centers to streamline operations and leverage multiple other advantages offered by this integrated solution.March 24, 2021
Elision Launched Case Study of Sterling
Elision announced the release of one of its major case studies, Sterling Diagnostics Company. Elision has empowered this multispecialty diagnostic center with a powerful, feature rich, and reliable omnichannel communication system.March 17, 2021
Elision Announced to Offer Cloud Call Center Solution to Remote Contact Centers
Elision announced that the company will offer a cloud call center solution to remote and on-premises contact centers. The cloud call center solution will be available as proprietary or a hosted call center solution.March 10, 2021
Elision Announced to Offer Smart City Solutions for Enterprises
Elision announced to offer smart city solutions to enterprises. These solutions can empower thee communication and collaboration ecosystem of enterprises with their smart features. The required customization will be done by experts.February 24, 2021
Elision Announced to Offer Call Center CRM Integration for DialShree
Elision Technologies Pvt. Ltd announced to offer call center CRM integration for its proprietary call center solution, called, DialShree. The company has announced that it will integrate any custom or open source CRM with DialShree.February 17, 2021
Elision Announced to Offer Hosted and On-premises Call Center Solutions
Elision announced to offer hosted and on-premises call center solutions. The offered software will support different integrations and communication channels, which will be offered by the company based on the demand of the customers.February 10, 2021
Elision Announced Its Dialer Is Used by Government for Electricity Complaint Management
Elision announced that its proprietary call center solution is used by the Indian government in an Indian state to manage electricity related complaints. The dialer handles 15-18,000 calls per day. The whole setup is of the inbound call center.
February 3, 2021
Elision Launched vTiger Customization to Enhance Customer Journey
Elision launched services to customize the vTiger CRM solution. The company will offer different customizations, integrations, and custom development services to empower this customer relationship management solution with advanced features.January 27, 2021
Elision Announced to Offer Call Center Solution that Modernizes CX
Elision announced to offer a call center solution, which is built to modernize customer experience. This software is available to use for businesses, enterprises, and call centers. Anyone can use the features of this software with ease.
January 20, 2021
Elision Launched Cloud Contact Center Solution for Virtual Call Center Setup
Elision launched a cloud call center solution. This solution will let call centers work remotely. The company will also offer a Work from Home add-on to let call centers operate remotely during any circumstances.January 13, 2021
Elision Announced to Offer Multiple Integrations to Dialer for Collection Agencies
Elision announced to offer multiple integrations with the call center dialer software to empower collection agencies. The company has been catering to collection agencies with powerful solutions to help them leverage better results and performance.January 6, 2021
Elision Launched a Hosted Call Center Solution for Collection Agencies
Elision has launched a hosted call center solution for collection agencies. This software will have exclusive features to automate various operations of collection agencies. This software will have all advanced call center software features.December 31, 2020
Elision Successfully Delivered Customized Call Center Solution to Astute Collection Agency
Elision Technologies has announced the successful completion of a project of Astute, which is one of the leading collection agencies in India.
December 23, 2020
Elision Launched Custom Call Center Integration Services
Elision launched call center integration services. The company will offer integration services for different call center solutions, including, open source and third party. The company has launched an official page to share detailed information.
December 2, 2020
Elision Launched Call Center WhatsApp Integration for Technical Support
Elision announced the launch of call center WhatsApp integration for call centers and companies offering technical support. After integration, technical support agents can have 2-way WhatsApp communication to improve customer satisfaction.November 25, 2020
Elision Announced to Offer Hosted Call Center Solution to Collection Agencies
Elision announced to offer a hosted call center solution to collection companies. The company will offer value-added features specifically developed for collection agencies and additional services based on the customer needs.November 18, 2020
Elision Launched Turnkey Omnichannel Call Center Solution in India
Elision announced the launch of a turnkey call center solution for Indian call centers, businesses, and organizations. This call center solution will support omnichannel communication to empower the businesses using it in multiple ways.November 11, 2020
Elision Announced to Offer Integration Services for Call Center Solution
Elision announced to offer an integrated call center solution with its integration services. The company will offer integration services to integrate different solutions and platforms into DialShree to benefit its customers.November 4, 2020
Elision Announced to Offer CRM Integration to Call Center Solution of Smart Cities
Elision announced to offer call center CRM integration to the smart cities. It has been offering smart city solutions to the smart cities and now it will also offer an additional service of integrating CRM into the call center software.October 28, 2020
Elision Announced to Offer Call Center Solution for Collection Agencies
Elision announced that the company will offer a call center solution, which is specifically developed for the collection agencies in India and worldwide.October 21, 2020
Elision Announced to Offer Call Center WhatsApp Integration for Indian Companies
Elision announced to offer call center WhatsApp integration services for companies in India. This integration service is available with the proprietary call center software of Elision, which is popularly known as DialShree.October 14, 2020
Elision Announced to Offer Call Center CRM Integration in India
Elision announced to offer call center CRM integration services to its customers in India. This service will be available to DialShree and VICIDial users. The company will integrate the preferred CRM solution in these call center solutions.
September 30, 2020
Elision Launched Modern Communication Channel Integration into DialShree
Elision launched the integration of modern communication channels into its proprietary call center software, DialShree. The company will integrate WhatsApp, Facebook, and Twitter as modern modes of communication.
September 23, 2020
Elision Launched Call Center Twitter Integration
Elision announced the launch of call center Twitter integration to the users of its proprietary call center software, DialShree. The company will provide this service to its hosted call center solution users as well.
September 16, 2020
Elision Announced to Offer Hosted Call Center Solution to Global Clients
Elision announced to offer a hosted call center solution to its global customers. The company will provide this solution at affordable monthly rates with the SaaS model to benefit its clients.
September 9, 2020
Elision Announced to Offer vTiger Integration with DialShree
Elision Technologies Pvt. Ltd offers DialShree: call center solution to its customers. The company has announced to offer integration of the vTiger CRM solution to benefit DialShree users.
September 2, 2020
Elision Announced to Offer Contact Center Suite in the USA
Elision Technologies Pvt. Ltd has announced the launch of the contact center suite in the USA. It is an advanced call center solution with added functionalities. As per the announcement, any USA-based company can use this contact center suite.
August 26, 2020
Elision Announced to Offer Add-ons to Its Call Center Service Users
Elision has announced to offer value-added add-ons to the users of call center services, which it has launched recently. Along with various other benefits, Elision will also offer additional functionalities and features in forms of add-ons.
August 19, 2020
Elision Announced to Offer Omnichannel Call Center Software Philippines
Elision announced to offer Omnichannel Call Center Software Philippines, which is a specific call center solution developed for Filipino call centers and businesses.
August 13, 2020